F.A.Q.

How do i get to KulturhausHostel?

You can reach us really easy from Otopeni airport with the express bus line (783 & 784) that has a station near the hostel (5 minutes walk) or from Gara de Nord rail station by taking the metro M1 line to Unirii Sqare.

 

Click here for our location on Google Maps

How can i contact KulturhausHostel.com?

You can call our reception desk 10AM-6PM schedule directly on phone and talk to a human being here: +40733.741.949

You can send us a message using our Contact page. We will try to answer all your requests in time.

Can i book a bed or a room at the hostel?

Yes you can! We try to keep a few beds available for walk-ins. Call us on +40 to check availability.

Why do the rates vary?

Rates can vary for different reasons. A lot of the time, it’s down to availability and how busy it is in the city.

What time is check in and check out?

Check in is from 3:00 pm. Our Reception is open from 10AM to 6PM, so if you’re arriving late,contact us! If you arrive before 2:30pm, feel free to pop your bag.

You’ll need to be packed up and out of your room by 11am on the day that you’re leaving. If you aren’t leaving the city until later in the day, then leave your bag at the reception desk.

What payment methods do you accept upon check-in?

If payment hasn’t been taken beforehand, cash is accepted in the official currency of Romania, RON. Credit cards are accepted for bookings that have been made on other websites, where payment hasn’t been made in advance.

Can I smoke/vape in the hostels?

Sorry, it’s strictly no smoking/vaping inside the hostels! If you enjoy smoking, you’re welcome to smoke/vape outside the hostel or in our inner courtyard.

Is the hostel safe and secure?

Reception is open 24/7, so there’s always someone available if you have any issues or need a question answered. CCTV cameras are up and running in all communal areas and corridors.

How can I modify/cancel my booking?

You can modify/cancel your booking by calling +40733741949 stating your name and arrival date. Please be aware that a cancellation fee might apply.

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